FAQS

My Account is the section you reach after you log in. This section allows you to track all your order-related information like active orders, order history and your contact information update your contact details.

If you are unable to find a product or brand that you are looking for, please write to us at Support@zanainternational.com and we will make our best efforts to bring it for you.

Your satisfaction is our utmost goal. We accept returns if the product is not up to your satisfaction at the time of delivery. You can return it to the delivery personnel at the time of delivery or you can contact our customer support team on 9953112277 and we will do the needful.

You will be intimated via SMS at every stage of your order processing right from order confirmation to delivery.

If you face any issues with price, quality, or delivery of products we will take every measure to address the issue and make it up to your expectations. Please contact our customer support team with details of your order along with the issue you faced.

There are no registration charges involved. It is completely free.

You can register by clicking on the "Sign Up" link at the top right corner of the homepage. You will be requested to fill in the information in the form that appears, followed by submitting the registration information.

Yes, of course. Before checkout, the portal will prompt you to select the registered address or an alternate address to which you want this particular order to be delivered. You can choose the alternate address and mention it in the form and your order will be delivered to the alternate address.

Our customer service team is available throughout the week, all seven days from 10 am to 7 pm. Fee free to call us on 9813912903 or write us at Support@zanainternational.com

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.